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Let's plan your perfect Moroccan adventure together

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We're here to help you plan your perfect Moroccan adventure

Call Us

Speak directly with our travel experts

+212666698732

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+212666698732

Email Us

Send us your questions or requests

contact@merrakechytours.com

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Our office location in Marrakech

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Our Operating Hours

Visit our office or reach out during these hours:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM
  • Sunday: 10:00 AM - 4:00 PM

* Hours may vary during holidays and peak tourist seasons.

MerrakechyTours Office

Frequently Asked Questions

Quick answers to common questions about booking and contacting us

How far in advance should I book a tour?

We recommend booking at least 2-3 weeks in advance, especially during peak season (March-May and September-November). For custom itineraries and group tours, booking 1-2 months ahead is advisable.

What payment methods do you accept?

We accept credit/debit cards (Visa, Mastercard), PayPal, bank transfers, and cash payments (for in-person bookings at our office). A 20% deposit is required to confirm your booking.

What is your cancellation policy?

Cancellations made 7+ days before the scheduled tour receive a full refund minus transaction fees. Cancellations 3-7 days before receive a 50% refund. Cancellations less than 3 days before are non-refundable. Emergency situations are considered on a case-by-case basis.

How quickly will you respond to my inquiry?

We typically respond to all inquiries within 24 hours. For urgent matters, we recommend contacting us via WhatsApp or phone for the fastest response.

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